Financial Counseling Representative I - Remote

Overview

The Financial Counseling Representative I role focuses on helping uninsured and under-insured patients navigate their financial options for medical services, ensuring they receive the necessary support during difficult times.

In Short

• Remote position, Monday - Friday, 8am - 5pm.
• Responsible for counseling patients on financial options for medical services.
• Requires excellent customer service and compassionate communication skills.
• Must understand Medicaid and other funding programs.
• Experience in financial counseling or healthcare preferred.
• Fast-paced work environment with multi-tasking required.
• Training and support provided for professional growth.
• Competitive benefits package offered.
• Commitment to equal employment opportunity and a harassment-free workplace.
• Opportunity to make a meaningful impact in patients' lives.

Requirements

• High School Diploma or GED.
• Excellent customer service skills.
• Compassionate communication abilities.
• Ability to multi-task and navigate multiple systems.
• Understanding of State and Federal assistance programs.
• Background in medical terminology is a plus.
• Willingness to undergo vaccinations and background checks.
• Ability to communicate complex information effectively.
• Commitment to professional development and growth.
• Ability to work in a fast-paced environment.

Benefits

• Opportunity for career and leadership development.
• Competitive salary and benefits package.
• Supportive training environment.
• Chance to make a difference in the community.
• Collaborative team culture.