1099 Auto Claims Office Manager - Remote

Overview

The 1099 Auto Claims Office Manager assists in the day-to-day operations of an office and confirms that it runs efficiently, serving as a point of contact between the office and external clients while ensuring client service level agreements are adhered to.

In Short

• Manage daily operations of an auto claims office.
• Coordinate with appraisers and management.
• Ensure compliance with company policies and procedures.
• Deliver excellent customer service.
• Handle a large volume of email communications.
• Monitor quality of appraisals and documentation.
• Work independently and self-motivate.
• Utilize internal tools effectively.
• Maintain data security and confidentiality.
• Oversee compliance with service level agreements.

Requirements

• 1+ years of experience in the auto industry.
• Problem-solving and decision-making skills.
• Effective communication skills, both written and verbal.
• Ability to manage multiple tasks and files.
• Experience with appraisal processes preferred.
• Proficient in Microsoft Office Suite.
• Bilingual (Spanish) preferred.
• High school diploma or equivalent training preferred.
• Experience in customer service is essential.
• Ability to work in a fast-paced environment.

Benefits

• Self-determined scheduling.
• Competitive hourly earnings.
• Opportunity to work remotely.
• Access to advanced technology and management resources.
• Supportive team environment.