Remote Customer Service Representative - Bilingual

Overview

The Remote Customer Service Representative will act as a liaison between the company and its customers, focusing on resolving issues and ensuring customer satisfaction.

In Short

• 100% paid training
• Work from home
• Medical, dental & vision insurance
• 401k with company match
• 9 paid holidays
• Paid time off and sick time
• $750 referral bonus program
• Voluntary short/long term disability
• Tuition reimbursement
• Open availability required Monday to Saturday

Requirements

• 3 years of customer service experience
• 3 years of call center experience
• Strong phone and verbal communication skills
• Familiarity with CRM systems
• Ability to multi-task and manage time effectively
• High school diploma or equivalent
• Internet connection speed of 200 Mbps download and 50 Mbps upload

Benefits

• Comprehensive health benefits
• 401k matching
• Paid holidays and time off
• Employee assistance program
• Health savings account
• Tuition reimbursement