Remote Otter LogoRemoteOtter

Remote Customer Service Representative - Bilingual a Plus

Posted 14 weeks ago
Customer Service
Full Time
NY, USA
$16 - $17/hour

Overview

The Remote Customer Service Representative will act as a liaison between the company and its customers, focusing on solving issues and ensuring customer satisfaction.

In Short

  • 100% Paid training
  • Work From Home
  • Medical, Dental & Vision Insurance
  • 401k with company match
  • 9 Paid Holidays
  • Paid time off
  • Sick Time
  • $750 Referral Bonus Program
  • $100 Annual Boot Voucher
  • $100 Annual Rx Safety Eyewear Voucher

Requirements

  • Previous experience in a customer support role
  • Strong phone and verbal communication skills
  • Familiarity with CRM systems
  • Ability to multi-task and manage time effectively
  • High school or equivalent education
  • 3 years of customer service experience
  • 3 years of call center experience

Benefits

  • Voluntary Short/Long Term Disability
  • Voluntary Life Insurance
  • Employee assistance program
  • Health savings account
  • Tuition reimbursement
Precision Pipeline Solutions logo

Precision Pipeline Solutions

Precision Pipeline Solutions, located in New Windsor, New York, is one of the nation's fastest-growing private companies in the natural gas and electric utility contracting industry. The company is dedicated to being the premier provider of innovative, multi-dimensional problem-solving techniques that deliver effective solutions to utility clients. With a strong emphasis on diverse expertise, quality workmanship, and a commitment to providing exceptional value, Precision Pipeline Solutions aims to build lasting relationships with its customers while ensuring high levels of satisfaction.

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