Technical Writer - Remote

Overview

We’re looking for a skilled and detail-oriented Technical Writer to join our team. The primary focus of this role is to translate complex technical information into clear, accessible content that helps our customers and users understand, adopt, and maximize their use of Portainer.

In Short

• Create and maintain high-quality documentation and knowledge base articles.
• Translate complex technical information into clear content.
• Ensure information is accurate and up-to-date.
• Support customers and users with self-help content.
• Work with internal teams to gather necessary information.
• Focus on user understanding and adoption of Portainer.
• Detail-oriented approach to documentation.
• Engage with customer feedback to improve content.
• Help maximize the use of our products.
• Contribute to a collaborative team environment.

Requirements

• Proven experience as a Technical Writer.
• Excellent written and verbal communication skills.
• Ability to simplify complex information.
• Familiarity with documentation tools and software.
• Attention to detail and accuracy.
• Strong research skills.
• Ability to work independently and as part of a team.
• Knowledge of Portainer or similar products is a plus.
• Ability to meet deadlines and manage multiple projects.
• Degree in English, Technical Communication, or a related field.

Benefits

• Competitive salary and benefits.
• Opportunity to work with a talented team.
• Flexible working hours.
• Professional development opportunities.
• Supportive work environment.
• Access to the latest tools and technologies.
• Work on impactful projects.
• Health and wellness programs.
• Remote work options may be available.
• Inclusive company culture.