Site Reliability Engineer - Remote

Overview

At Podium, our mission is to arm every local business with a complete platform and outcome-driven AI employees that convert leads into real, paying customers. Every day, millions of workers use our AI lead conversion and communication platform to help them get more leads and make more money.

Our work and focus on helping local businesses thrive has been recognized across the industry, including Forbes’ Next Billion Dollar Startups, Forbes’ Cloud 100, the Inc. 5000, and Fast Company’s World’s Most Innovative Companies.

At Podium, we believe in fostering a culture that thrives on hiring and developing exceptional talent. Our operating principles serve as a compass, guiding daily behavior and decision-making, and ensure we hire people who will thrive at Podium. If you resonate with our operating principles and are energized by our mission, Podium will be a great place for you!

In Short

• Work with technologies including Kubernetes, Helm, Docker, AWS, Terraform, Datadog, Honeycomb, Prometheus, Ansible, StrongDM, Python, Go, Ruby, GitLab/GitHub, and CI/CD pipelines.
• Collaborate across Podium’s engineering community to identify areas for improvement, enhance reliability, and create a safer, more efficient system.
• Participate in an on-call rotation, triaging and resolving production and development issues.
• Partner with cross-functional teams to minimize downtime and ensure platform resilience.
• Mentor junior engineers, fostering growth and technical excellence.

Requirements

• Bachelor’s degree in a technical field or equivalent experience.
• 4+ years experience supporting production systems in a software or systems engineering role.
• 3+ years deploying, operating, and debugging server software on Linux.
• Strong curiosity and a desire to learn continuously.
• Willingness to participate in on-call rotations.

Benefits

• Open and transparent culture
• Life insurance, long and short-term disability coverage
• Paid maternity and paternity leave
• Fertility Benefits
• Generous vacation time, plus three 4-day summer holiday weekends
• Excellent medical, dental, and vision benefits
• 401k Plan with company matching
• Bi-annual swag drops with cool Podium gear and apparel
• A stellar HQ (Utah) gym with local professional coaches and classes offered
• Onsite HQ (Utah) child care center, subsidized for employees