Centralized Follow-up Triage Registered Nurse - Remote

Overview

The Centralized Follow-up Triage Registered Nurse at Planned Parenthood of Southern New England provides essential telephone triage services to patients, ensuring they receive the necessary follow-up care and support regarding their health needs.

In Short

• Provide telephone triage to patients regarding lab results and referrals.
• Communicate effectively with patients and staff in line with clinical protocols.
• Perform audits in electronic health records.
• Work under the supervision of healthcare professionals.
• Demonstrate proficiency in electronic health record systems.
• Build trust with diverse populations and promote racial equity.
• Support the agency’s mission in reproductive health services.
• Participate in teamwork and flexibility across departments.
• May supervise interns and volunteers.
• Engage in ongoing feedback and customer satisfaction initiatives.

Requirements

• Graduation from a recognized nursing school.
• Current state nursing license.
• CPR certificate of completion.
• Experience in reproductive or primary healthcare is desirable.
• Excellent decision-making and project management skills.
• Strong customer service abilities.
• Attention to detail and adherence to established processes.
• Ability to utilize data for decision-making.
• Desire to work in an interdisciplinary team.
• Alignment with the agency’s core values and diversity philosophy.

Benefits

• Be part of a trusted healthcare provider.
• Work in a supportive and mission-driven environment.
• Engage in professional development opportunities.
• Participate in a culture of diversity and inclusion.
• Contribute to important reproductive health services.