Patient Care and Prior Authorization Coordinator - Remote

Overview

The Patient Care and Prior Authorization Coordinator will support patient follow-up and manage prior authorization tasks to ensure access to critical medications, particularly for gender-affirming hormone care, while embodying a commitment to race equity.

In Short

• Full-time position with remote work flexibility.
• Starting pay rate of $22 per hour.
• Approximately 20% travel within Michigan.
• Collaborate with a multi-disciplinary team for patient follow-up.
• Manage prior authorization submissions, appeals, and denials.
• Ensure compliance with medical standards and regulatory requirements.
• Provide excellent customer service to diverse patients.
• Participate in training programs and continuous learning.
• Commitment to supporting gender-affirming care.
• Maintain confidentiality and protect patient information.

Requirements

• High school diploma or GED.
• Two or more years of experience in a health center or medical office.
• Proficiency in medical terminology and EHR systems.
• Organizational skills and attention to detail.
• Ability to work independently and in a team.
• Strong communication and customer service skills.
• Commitment to equity and inclusion principles.
• Basic knowledge of gender-affirming medications preferred.
• Ability to manage stressful situations professionally.
• Reliable internet connection for remote work.

Benefits

• Medical, Dental, Vision, and Life Insurance.
• 403B retirement plan.
• Flexible Spending Account.
• Generous Paid Time Off Program.
• Free healthcare at clinics for employees and immediate family.