Site Reliability Engineer - Remote

Overview

The Site Reliability Engineer at PEXA is responsible for the technical support and operation of UK Platforms, ensuring high availability and reliability, and delivering a seamless support experience for customers.

In Short

• Manage incidents and ensure rapid resolution.
• Optimize monitoring and alerting for proactive issue detection.
• Collaborate with cross-functional teams for effective support.
• Implement process improvements for long-term stability.
• Oversee application, OS, and infrastructure patching.
• Drive continuous improvement through automation.
• Assist in defining the cloud platform service roadmap.
• Manage the Production environment for performance and stability.
• Utilize observability tools for root cause analysis.
• Support Agile principles and maintain a customer-centric approach.

Requirements

• Experience in distributed systems within AWS or Azure.
• Strong knowledge of container orchestration and Kubernetes.
• Proficient in monitoring tools like Grafana and Prometheus.
• Hands-on experience with Infrastructure-as-Code tools.
• Understanding of CI/CD processes and version control systems.
• Experience with incident management platforms.
• Strong understanding of high availability and disaster recovery strategies.
• Excellent communication skills and team collaboration.
• Empathetic team player with a customer-centric mindset.
• Familiarity with security best practices and compliance standards.

Benefits

• Personal and professional development opportunities.
• Focus on holistic wellbeing and work/life blend.
• Recognition as one of the best places to work in Australia.
• Collaborative and innovative work culture.
• Supportive team environment with strong relationships.