Bilingual Customer Service Representative - English/Spanish and/or Portuguese - Remote

Overview

We are Pest-End, a fast-growing pest management company in New England, looking for Bilingual Customer Service Representatives who thrive on helping others and providing world-class customer service.

In Short

• Join a family-owned and operated company.
• Provide exceptional customer service to internal and external customers.
• Handle scheduling services and customer inquiries via email and phone.
• Work in a fast-paced environment with the ability to multitask.
• Initial training at the headquarters in Plaistow, NH.
• Hybrid work schedule available after training.
• Bilingual in English and Spanish or Portuguese preferred.
• Ability to work full-time Monday through Friday.
• Must be 18 years or older and pass a background check.
• Excellent communication and organizational skills required.

Requirements

• Bilingual - English-Spanish or Portuguese preferred.
• Excellent customer service skills.
• Ability to resolve conflict professionally.
• Strong written and verbal communication skills.
• Proficient in Microsoft Office Applications.
• Ability to learn about company products and services.
• Ability to talk and type simultaneously.
• Good organizational and time management skills.
• High school diploma or GED required.
• Ability to work independently and as part of a team.

Benefits

• Career growth opportunities within the company.
• Supportive company culture focused on individual success.
• Potential for hybrid work arrangements.
• Training and resources provided to succeed in the role.