Software Engineer – Full Stack AI - Remote

Overview

PerfectServe is a leading healthcare communications platform that connects providers, patients, and care teams to improve clinical collaboration and patient outcomes. We are seeking a Full Stack AI Engineer to join our R&D organization and play a central role in bringing AI capabilities to production across the platform.

In Short

• Design AI integration patterns and architecture standards across the SaaS platform
• Integrate LLM APIs (OpenAI, Anthropic, AWS Bedrock) into production features
• Build RAG systems, vector search, and embedding pipelines
• Optimize latency, inference cost, and hallucination guardrails
• Establish model evaluation, benchmarking, and observability processes
• Define cost controls, usage monitoring, and security/PHI handling constraints
• Evaluate use cases with Product for ROI and feasibility
• Advise leadership on build vs. buy decisions for AI capabilities

Requirements

• 5+ years software engineering experience with strong Python backend skills
• Production experience with LLM APIs, RAG systems, embeddings, and vector databases
• Cloud-native architecture experience, preferably AWS
• Experience in regulated or security-conscious environments
• Product-minded systems thinker, comfortable with ambiguity and executive communication

Benefits

• Remote first work environment
• Health, Dental, Vision, Life and Disability Insurance options available day one.
• 401K - with match and immediately vested.
• 17 company holidays, 2 floating holidays plus competitive paid time off policy
• Internal Advancement Opportunities