Customer Success Specialist - Remote

Overview

Join Pedlar, one of the fastest-growing startups in Germany, where your voice matters and you can truly make an impact. We simplify the procurement of indirect and one-time supply items, saving major companies time and effort.

In Short

• Handle customer orders as a personal shopping assistant for major German companies.
• Find the best deals, place orders with various suppliers, and ensure timely delivery.
• Manage multiple orders while keeping track of details from cart to delivery.
• Create offers, invoices, and delivery notes accurately and reliably.
• Maintain master data and ensure clean processes.
• Assist with research and project tasks beyond your immediate area.

Requirements

• Completed commercial training or a comparable degree.
• Initial professional experience in a similar role is a plus.
• Reliability, initiative, and a sense of responsibility.
• Strong communication skills, both written and verbal.
• Structured working style and attention to detail.

Benefits

• Valued contributions at all levels.
• Close collaboration with experienced entrepreneurs.
• A team that works together, is casual, direct, and open to new ideas.
• Flexible working hours and up to 80% remote work after training.
• Opportunities for development beyond your current role.
• Insights into a rapidly growing startup.
• A stylish office in the Startup Hub Essen.