Nordic Speaking Customer Care Representative - Remote

Overview

An overview paragraph about the job

In Short

• Entry-level position for Nordic Speaking Customer Care representative
• Work remotely from anywhere in Greece
• Fluency in one or more Nordic languages required
• Assist customers with inquiries related to online orders
• Manage customer questions and troubleshoot order issues
• Provide exemplary customer service via phone, email, and chat
• Document customer interactions accurately
• Collaborate with team members to optimize service delivery
• Stay informed about product offerings and promotions
• Engage in training sessions to enhance skills

Requirements

• Fluency in Nordic languages (Swedish, Danish, Norwegian, Finnish)
• Passion for e-commerce
• Strong communication skills
• Ability to handle customer complaints professionally
• Attention to detail in documentation
• Team collaboration skills
• Willingness to learn and improve

Benefits

• Flexible remote work environment
• Opportunity to enhance customer service skills
• Engaging team culture
• Access to training and development resources