Polish Speaking Customer Support Representative - Remote

Overview

This role involves providing exceptional support to Polish-speaking customers, assisting them with inquiries, resolving issues, and ensuring an outstanding experience with our client's products and services.

In Short

• Deliver high-quality customer support to Polish-speaking clients through various communication channels.
• Assist customers with inquiries related to products, order issues, and service policies.
• Effectively resolve customer complaints and ensure high levels of satisfaction.
• Document customer interactions accurately to inform future service enhancements.
• Collaborate with team members to ensure a seamless and efficient customer service experience.
• Stay updated on product offerings and company updates to provide accurate information to customers.
• Encourage a supportive customer service environment that fosters trust and satisfaction.

Requirements

• Fluency in Polish and English.
• Strong communication and interpersonal skills.
• Experience in customer service is preferred.
• Ability to work independently and as part of a team.
• Problem-solving skills and a customer-oriented mindset.

Benefits

• Flexible remote working arrangements.
• Opportunity to work in a dynamic and supportive environment.
• Professional development opportunities.
• Competitive salary and benefits package.