Polish-Speaking Customer Support Representative - Remote

Overview

Join a dynamic and multicultural team as a Polish-speaking customer support representative for the world’s largest multinational company in Greece.

In Short

• Act as the first point of contact for Polish-speaking customers.
• Identify and assess customers’ needs to achieve satisfaction.
• Assist customers in managing their accounts and passwords.
• Resolve post-sales requests for the online store.
• Deliver high-quality support.
• Manage large amounts of incoming calls and emails.
• Build sustainable relationships and trust with customer accounts.
• Handle customer complaints and provide appropriate solutions.

Requirements

• Fluency in Polish.
• Excellent communication skills.
• Patience and a problem-solving attitude.

Benefits

• Work in a multicultural environment.
• Opportunity to grow within a multinational company.