French Speaking Customer Service Representative - Remote

Overview

This position is designed for individuals who are passionate about entertainment and technology and want to help customers navigate the world of online streaming.

In Short

• Provide exceptional customer support through phone, email, and chat channels in French.
• Assist customers with inquiries about account management, billing, and streaming service features.
• Resolve technical issues and provide guidance on troubleshooting procedures.
• Document customer interactions and follow up on outstanding inquiries.
• Collaborate with team members to improve service delivery and customer experience.
• Stay updated on streaming service content and features to provide accurate information.

Requirements

• Strong customer service background.
• Fluency in French.
• Ability to work in a fast-paced environment.

Benefits

• Dynamic team environment.
• Opportunity to work with a leading online streaming service provider.