French Speaking Customer Service Representative - Remote

Overview

Patrique Mercier Recruitment is a leading agency dedicated to matching talented individuals with exceptional job opportunities in Greece. We are currently seeking a French Speaking Customer Service representative for the Car Rental Department. This position is ideal for individuals who are passionate about travel and customer service and who want to be part of a dynamic team. In this role, you will assist French-speaking customers with their car rental inquiries, bookings, and provide assistance throughout their rental experience. If you have strong communication skills and a love for helping others, we encourage you to apply!

In Short

• Provide exceptional customer service through phone, email, and chat support in French.
• Assist customers with car rental inquiries, including booking, pricing, and available services.
• Resolve customer complaints and issues effectively, ensuring a positive experience.
• Document customer interactions and maintain accurate records of bookings and transactions.
• Work collaboratively with team members to enhance the overall customer experience.
• Stay updated on car rental policies and procedures to provide accurate information.

Requirements

• Strong communication skills in French.
• Passion for customer service and travel.
• Ability to work in a dynamic team environment.
• Problem-solving skills to handle customer complaints.
• Familiarity with car rental policies is a plus.

Benefits

• Opportunity to work in a dynamic and supportive team.
• Engagement with customers from diverse backgrounds.
• Potential for career growth within the company.