French Speaking Customer Service Representative - Remote

Overview

Patrique Mercier Recruitment is dedicated to connecting talented individuals with exceptional job opportunities across Greece. We are excited to offer a position for a French Speaking Customer Service representative in the Telecommunications Department. This role is perfect for individuals who are passionate about technology and customer support. In this position, you will assist French-speaking customers with inquiries related to telecommunications products and services, troubleshoot issues, and ensure a seamless customer experience. If you have strong communication skills and a desire to contribute to a dynamic team, we would love to see your application!

In Short

• Provide outstanding customer service through various channels including phone, email, and chat.
• Assist customers with inquiries regarding telecommunications products, promotions, and technical support.
• Effectively address and resolve customer complaints, ensuring customer satisfaction.
• Maintain detailed records of customer interactions and document solutions provided.
• Collaborate with team members to enhance service quality and problem resolution.
• Stay updated on the latest telecommunications trends and product knowledge to assist customers effectively.

Requirements

• Strong communication skills in French.
• Passion for technology and customer support.
• Ability to troubleshoot and resolve issues effectively.
• Experience in customer service is a plus.

Benefits

• Opportunity to work in a dynamic team environment.
• Gain experience in the telecommunications industry.
• Flexible working hours.