Slovak-speaking Customer Service Representative - Remote

Overview

Embark on a rewarding journey with Patrique Mercier Recruitment JP as a Slovak-speaking customer service representative in beautiful Greece! This incredible opportunity comes with fully paid relocation, allowing you to experience the rich history, vibrant culture, and stunning landscapes of this Mediterranean paradise while enhancing your career. In this role, you will provide top-tier support to our Slovak-speaking clients, addressing their inquiries and helping to resolve issues with professionalism and efficiency. If you are passionate about delivering exceptional customer service and ready to embrace a new adventure in one of Europe’s most picturesque locations, we would love to hear from you!

In Short

• Provide outstanding customer service to Slovak-speaking clients through various channels, including phone, email, and chat.
• Engage with customers to resolve inquiries and issues effectively and in a timely manner.
• Maintain a deep understanding of the company's products and services to provide accurate information to customers.
• Document all customer interactions diligently in the company’s CRM system.
• Work collaboratively with colleagues to develop strategies for improving customer satisfaction.
• Participate in ongoing training and development to enhance customer service skills.
• Contribute to team discussions about performance metrics and quality improvement initiatives.

Requirements

• Fluency in Slovak and English.
• Strong communication and interpersonal skills.
• Experience in customer service or related field.
• Ability to work in a fast-paced environment.
• Proficiency in using CRM systems.
• Problem-solving skills and a customer-oriented mindset.

Benefits

• Fully paid relocation to Greece.
• Opportunity to work in a beautiful location.
• Professional development and training opportunities.
• Supportive team environment.