Lithuanian-speaking Customer Service Representative - Remote

Overview

Are you ready for a transformative career experience? Patrique Mercier Recruitment JP is seeking Lithuanian-speaking customer service representatives to join our lively team in beautiful Greece, complete with a fully paid relocation package! This is your opportunity to work with a leading streaming platform while enjoying the stunning scenery and rich culture that Greece has to offer. In this role, you will support our valued Lithuanian-speaking customers by addressing their inquiries and resolving any challenges they face. If you are passionate about customer service and eager to embrace a new adventure, this is the perfect opportunity for you!

In Short

• Provide excellent customer support to Lithuanian-speaking clients across multiple channels including phone, email, and chat.
• Resolve customer inquiries promptly and professionally to enhance their overall experience.
• Develop and maintain an in-depth understanding of our products and services to accurately assist customers.
• Document all interactions and feedback in the company’s CRM system to ensure thorough communication.
• Collaborate with team members to continuously improve service quality and customer satisfaction.
• Participate in ongoing training to enhance skills and maintain up-to-date knowledge.
• Offer suggestions for process improvements to better serve our customer base.

Requirements

• Fluency in Lithuanian.
• Strong communication skills.
• Experience in customer service is a plus.
• Ability to work in a team environment.
• Willingness to learn and adapt.

Benefits

• Fully paid relocation package.
• Opportunity to work in a vibrant team.
• Experience living in Greece.
• Training and development opportunities.