Estonian Speaking Customer Service Representative - Remote

Overview

An overview paragraph about the job

In Short

• Provide exceptional customer service via phone, email, and chat to Estonian-speaking users.
• Assist customers with inquiries concerning account management, content availability, and technical issues.
• Resolve customer complaints efficiently while maintaining a professional demeanor.
• Guide customers through troubleshooting processes for streaming issues.
• Document customer feedback and interactions accurately to improve service quality.
• Collaborate with team members to enhance overall customer experience and satisfaction.

Requirements

• Fluency in Estonian.
• Strong communication skills.
• Experience in customer service.
• Ability to handle technical inquiries.
• Passion for digital entertainment.

Benefits

• Opportunity to work in a dynamic environment.
• Engagement with a passionate team.
• Access to streaming services.