Dutch Customer Advisor - Remote

Overview

Level up your career with Patrique Mercier Recruitment JP as a Dutch Customer Advisor for a renowned Video Game Brand, and make the move to Greece with a fully paid relocation package! In this exciting role, you will engage with passionate gamers and provide top-tier customer support to enhance their gaming experience. Your creativity and understanding of the gaming community will be crucial as you guide customers through inquiries and technical support, ensuring they enjoy their favorite games to the fullest. Immerse yourself in the vibrant culture of Greece while working in a dynamic environment dedicated to the gaming industry. If you're ready to combine your love for gaming with exceptional customer service, we would love to hear from you!

In Short

• Act as the primary contact for Dutch-speaking gamers, assisting with inquiries related to games, accounts, and technical support.
• Deliver outstanding customer service by promptly resolving issues and providing insightful guidance.
• Collaborate with the gaming team to stay updated on the latest game releases and features.
• Document customer interactions in the CRM system for efficient follow-up and quality improvements.
• Engage in team discussions to share customer feedback and contribute to enhancing gaming experiences.
• Participate in training sessions to improve both product knowledge and customer service techniques.
• Build strong relationships and engage with the gaming community to foster brand loyalty.

Requirements

• Fluency in Dutch and English.
• Passion for gaming and understanding of the gaming community.
• Excellent communication and interpersonal skills.
• Experience in customer service or support roles.
• Ability to work in a fast-paced environment.
• Familiarity with CRM systems is a plus.

Benefits

• Fully paid relocation package to Greece.
• Dynamic work environment in the gaming industry.
• Opportunities for professional growth and development.
• Engagement with a passionate gaming community.