Customer Service Representative - Remote

Overview

Join Patrique Mercier Recruitment JP and elevate your career in the bustling financial sector of Athens, Greece! We are seeking motivated Italian-speaking customer service representatives to play a crucial role in assisting our clients with their inquiries in the finance industry. This is an incredible opportunity to work in one of Europe’s most vibrant cities, providing support to our esteemed financial clients while enjoying the rich culture and history that Athens has to offer. If you are passionate about delivering excellent customer service and thrive in a fast-paced environment, this position is perfect for you. Dive into a rewarding career where your contributions are valued, and begin your journey in one of the most exciting sectors today!

In Short

• Deliver high-quality customer service to Italian-speaking clients within the financial sector.
• Assist customers with queries related to financial products and services.
• Understand financial regulations and company policies.
• Maintain documentation of customer interactions in the CRM system.
• Collaborate with team members to improve service delivery.
• Participate in training sessions on financial services products.
• Provide feedback on service processes for improvement.

Requirements

• Fluency in Italian.
• Experience in customer service, preferably in finance.
• Strong communication skills.
• Ability to work in a fast-paced environment.
• Familiarity with CRM systems.

Benefits

• Opportunity to work in a vibrant city.
• Valuable experience in the financial sector.
• Supportive team environment.
• Continuous training and development.