Customer Advisor for the German Car Industry - Remote

Overview

Join the esteemed team at Patrique Mercier Recruitment JP as a Customer Advisor for the German Car Industry, and relocate to the stunning landscape of Greece! This exciting opportunity comes with a fully paid relocation package, making your transition as seamless as possible. In this role, you will serve as a key point of contact for customers, providing specialized support related to the premium German automotive sector. Your passion for customer service and enthusiasm for automobiles will shine as you assist clients with their inquiries, ensuring that their experiences exceed expectations. Work within a driven team in a dynamic environment, while enjoying the beautiful Mediterranean lifestyle. If you are ready to make a meaningful contribution to the automotive industry while living in a breathtaking locale, we encourage you to apply!

In Short

• Serve as the primary point of contact for customers inquiring about products, services, and support related to the German car industry.
• Provide exceptional service by addressing customer needs and resolving any issues that arise effectively.
• Collaborate closely with internal teams to find solutions and support for customer inquiries.
• Maintain expert knowledge of German automotive products and services to provide accurate information.
• Document customer conversations in the CRM system for quality assurance and future reference.
• Participate in team meetings to provide insights and contribute to process improvements.
• Engage in ongoing professional development to enhance product knowledge and customer service skills.

Requirements

• Strong communication skills.
• Experience in customer service, preferably in the automotive sector.
• Ability to work collaboratively in a team environment.
• Proficiency in using CRM systems.
• Passion for automobiles and the automotive industry.
• Problem-solving skills to address customer inquiries effectively.

Benefits

• Fully paid relocation package.
• Opportunity to work in a dynamic and driven team.
• Experience the beautiful Mediterranean lifestyle.
• Ongoing professional development opportunities.