French Speaking Customer Service Representative - Energy Sector - Remote

Overview

An exciting opportunity for a French Speaking Customer Service Representative within the Energy sector, specifically in the Oil & Gas industry, based in Athens, Greece.

In Short

• Provide outstanding customer service to French-speaking clients in the Oil & Gas sector.
• Assist with inquiries regarding energy products, service options, and industry regulations.
• Accurately document all customer interactions in the CRM system for effective tracking and follow-up.
• Collaborate with internal teams to resolve customer issues and ensure timely solutions.
• Stay informed about industry trends and company offerings to provide knowledgeable assistance.
• Build and maintain strong relationships with clients to ensure satisfaction and loyalty.

Requirements

• Fluency in French and English.
• Strong customer service skills.
• Knowledge of the Oil & Gas industry is a plus.
• Experience with CRM systems.
• Excellent communication and interpersonal skills.

Benefits

• Competitive salary.
• Opportunity to work in a dynamic industry.
• Supportive team environment.
• Professional development opportunities.