Junior Sports CRM Strategist - Remote

Overview

We are seeking a motivated and detail-oriented Junior CRM Strategist to join our team. In this role, you will support the development and execution of CRM strategies to enhance player engagement, retention, and revenue growth. You will assist in CRM retargeting, onsite communications management, and cross-selling initiatives across various communication channels. You will contribute to the planning and the analysis of CRM campaigns to ensure continuous optimization can be led by data-driven decision-making.

In Short

• Assist in planning and coordinating customer communications across multiple channels.
• Support the development and execution of CRM retargeting strategies.
• Analyze player behavior and segment the player base.
• Help optimize retargeting campaigns for better engagement.
• Collaborate with design and content teams for engaging messages.
• Ensure onsite communications align with brand strategies.
• Assist in developing cross-selling strategies for existing players.
• Monitor and report on CRM campaign performance.
• Plan and execute A/B tests to optimize campaigns.
• Ensure compliance with data protection laws.

Requirements

• Some experience or internship in CRM or digital marketing.
• Knowledge or strong interest in US sports is desirable.
• Basic understanding of customer behavior and lifecycle management.
• Strong analytical skills and willingness to learn.
• Familiarity with CRM tools and data analytics software is a plus.
• Good communication and collaboration skills in English.
• Creative mindset with the ability to think outside the box.
• Ability to adapt to a fast-paced environment.
• Must have own office setup and reliable internet connection.

Benefits

• Competitive salary.
• Flexibility and remote work.
• Training and development opportunities.
• International collaboration with global teams.
• Fast growing business with career potential.