Senior Technical Writer - Remote

Overview

As a senior technical writer on the Product team, you will be responsible for creating and improving the PAR Engagement documentation, information architecture, and supplemental resources that our customers and customer-success engineers use when building and implementing solutions.

In Short

• 5-7 years of technical writing experience.
• Experience with developer-focused documentation.
• Strong knowledge of technical writing best practices.
• Excellent written and verbal communication skills.
• Familiarity with content management tools.
• Collaborate with cross-functional teams.
• Lead community-management efforts on Q&A platforms.
• Passion for developing clear and accurate documentation.
• Experience with Agile software development processes.
• Remote position based in the USA.

Requirements

• 5-7 years of technical writing experience.
• 1 year focused on publishing web or mobile API documentation.
• Assertiveness as a leader to gather information from SMEs.
• Basic understanding of computer programming fundamentals.
• Advanced understanding of information architecture.
• Experience creating content for various target audiences.
• Passion for clear, concise documentation.
• Familiarity with “docs-as-code” concepts.
• Knowledge of curriculum design and training materials.
• Experience with restaurant or retail POS systems.

Benefits

• Work remotely from anywhere in the USA.
• Collaborative team environment.
• Opportunity to impact documentation for external and internal teams.
• Access to various tools and technologies.
• Professional growth opportunities.