Operations Manager for a Digital Marketing Agency - Remote

Overview

The Operations Manager will serve as the operational backbone of a performance-driven digital marketing agency, focusing on process management, client delivery, team leadership, and financial oversight.

In Short

• Manage and scale paid media campaigns.
• Develop high-converting ad creatives and marketing funnels.
• Use performance analytics to optimize spend and ROI.
• Oversee client onboarding and campaign launches.
• Coordinate efforts between media buyers, creatives, and support teams.
• Manage contractors and remote team members.
• Oversee invoicing, collections, and payment tracking.
• Build and improve SOPs for various operational processes.
• Translate business priorities into actionable plans.
• Act as the operational right hand to leadership.

Requirements

• Experience in agency operations and client success.
• Strong project management skills.
• Ability to develop and document processes.
• Proficiency in using project management tools (preferably Notion).
• Excellent communication skills.
• Experience managing remote teams.
• Financial oversight experience.
• Ability to identify and solve operational bottlenecks.
• Strong analytical skills.
• Leadership experience.

Benefits

• Work remotely from anywhere.
• Opportunity to work directly with agency leadership.
• Be part of a fast-growing agency.
• Engage with innovative marketing strategies.
• Contribute to the growth of ambitious brands.
• Flexible working hours.
• Collaborate with a talented team.
• Gain experience in a dynamic industry.
• Professional development opportunities.
• Be part of a culture that values ownership and initiative.