Network Support Engineer - Remote

Overview

Kyndryl is seeking a Network Support Engineer who will be the go-to expert for installing, maintaining, and troubleshooting computer networks in a complex, multi-vendor environment.

In Short

• Responsible for optimal network performance and user support.
• Install, configure, and maintain network equipment.
• Monitor network performance and analyze traffic.
• Implement security protocols including firewalls and access control.
• Participate in change reviews and on-call rotations.
• Collaborate with cross-functional teams for issue resolution.
• Maintain technical documentation for network processes.
• Drive personal and professional development.
• Work with Fortune 100 clients and state-of-the-art resources.
• Be part of a diverse and inclusive workplace culture.

Requirements

• 8+ years of experience in Networking.
• Proven knowledge in network security and troubleshooting.
• Experience with Cisco, Juniper, and Fortigate devices.
• Strong understanding of ITIL framework.
• Experience in designing complex network solutions.
• CCNP certification or equivalent knowledge preferred.
• Bachelor's Degree is preferred.
• Ability to work in a fast-paced environment.
• Customer-focused mindset.
• Ability to work collaboratively.

Benefits

• Access to industry-leading learning programs and certifications.
• Opportunities for personal and professional growth.
• Support for employee well-being.
• Diverse workplace culture.
• Volunteering and giving platform for community involvement.