Associate Manager, Practice Management - Remote

Overview

The Associate Practice Manager at Oak Street Health is responsible for leading and managing operations at a primary care clinic, ensuring the clinic runs smoothly and meets patient satisfaction and clinical outcome metrics.

In Short

• Lead and manage clinic operations and staff.
• Ensure patient satisfaction and clinical outcomes are met.
• Supervise a multi-disciplinary team of 15+ members.
• Drive operational initiatives and implement best practices.
• Collaborate with medical and outreach teams.
• Handle building-related issues and ensure safety protocols.
• Utilize proprietary software for task monitoring.
• Work flexible hours as needed.
• Foster a positive workplace culture.
• Support team development and mentorship.

Requirements

• 2+ years of supervisory experience.
• Proficient PC skills.
• US work authorization.
• Bachelor's or Master's degree preferred.
• 5+ years of supervisory experience in a clinical setting preferred.
• Fluency in Spanish or other languages is a plus.
• Ability to drive team engagement and results.
• Problem-solving orientation.
• Impeccable judgment and maturity.
• A supportive attitude towards older adults.

Benefits

• Affordable medical plan options.
• 401(k) plan with company matching.
• No-cost wellness programs.
• Flexible work schedules and paid time off.
• Tuition assistance and dependent care resources.
• Confidential counseling and financial coaching.
• Employee stock purchase plan.
• Family leave and retiree medical access.
• Comprehensive and competitive benefits package.
• Commitment to employee wellness and engagement.