Support Engineer - Programmatic Advertising - Remote

Overview

OpenX is seeking a Support Engineer with a strong understanding of programmatic advertising, supply-side platforms (SSPs), and buy-side mechanics to join our growing Customer Success Engineering team. This role is pivotal in supporting agency and brand partners, ensuring seamless technical integration, troubleshooting, and ongoing optimization of their access to premium supply.

In Short

• Join the Customer Success Engineering team at OpenX.
• Support agency and brand partners in programmatic advertising.
• Ensure seamless technical integration and troubleshooting.
• Work cross-functionally with internal teams.
• Manage projects and communicate complex technical concepts.
• Drive operational success for partners.
• Focus on optimizing access to premium supply.
• Be a primary technical point of contact for partners.
• Contribute to the design and operation of high-scale ad marketplaces.
• Engage in empathetic partner service.

Requirements

• Strong understanding of programmatic advertising.
• Experience with supply-side platforms (SSPs).
• Ability to troubleshoot technical issues.
• Excellent communication skills.
• Project management experience.
• Ability to work cross-functionally.
• Fascination with market design and technical innovation.
• Empathetic approach to partner service.
• Experience in digital advertising is a plus.
• Strong problem-solving skills.

Benefits

• Opportunity to work in a dynamic team environment.
• Engage with cutting-edge digital advertising technologies.
• Contribute to high-scale ad marketplaces.
• Professional growth and development opportunities.
• Collaborative work culture.
• Flexible working arrangements.
• Competitive compensation package.
• Health and wellness benefits.
• Access to industry-leading resources.
• Work with a passionate and innovative team.