Head of Major Markets - Remote

Overview

The Head of Major Markets (MM) is a dynamic leader responsible for the growth and development of OpenTable’s restaurant network in its top markets, focusing on new business acquisition, account retention, and revenue growth.

In Short

• Lead the restaurant sales and service leadership team.
• Grow revenue through new sales acquisition and account retention.
• Manage District Managers and Directors.
• Improve sales processes and customer experience.
• Define characteristics of top performers and build a motivated team.
• Represent OpenTable to high-value accounts.
• Coordinate with key departments for sales leadership.
• Design and present strategic plans with P&L responsibility.
• Participate in executive decisions related to pricing and corporate initiatives.
• 30-50% travel expected.

Requirements

• 10+ years of experience in sales/business development leadership.
• Experience in a fast-paced tech organization; restaurant industry preferred.
• Deep understanding of the restaurant industry and customer trends.
• Proven track record of sales success in a SaaS or start-up environment.
• Experience with financial/sales modeling and forecasting.
• Strong data analysis and problem-solving skills.
• Ability to multitask in a fast-paced environment.
• Excellent communication skills.
• College degree required; MBA preferred.
• Open to remote applicants willing to travel.

Benefits

• Work from (almost) anywhere for up to 20 days per year.
• Company-paid therapy sessions and subscription to HeadSpace.
• No meeting Fridays.
• Paid parental leave and generous vacation.
• Focus on career growth with development dollars and leadership development.
• Travel discounts and competitive retirement plans.