Integrations Operations Engineer - Remote

Overview

OneTrust unlocks the full potential of data and AI, securely and responsibly. Our platform enforces the secure handling of company data, empowering organizations to drive innovation responsibly while mitigating risks. With a comprehensive suite of solutions spanning data and AI security, privacy, governance, risk, ethics, and compliance, OneTrust enables seamless collaboration between data teams and risk teams to enable rapid and trusted innovation. Recognized as the market leader in trust, OneTrust boasts over 300 patents and serves more than 14,000 customers globally, ranging from industry giants to small businesses.

In Short

• Conduct issue research and forensics across our integrations platform and other systems to resolve data-related and integration issues.
• Collaborate with business stakeholders and developers to understand production issues, analyze system logs, and analyze root cause.
• Create comprehensive documentation, focusing on run documents.
• Partner with business teams to understand systems like Salesforce, Workday, and Snowflake for troubleshooting and issue resolution.
• Monitor and maintain integration processes to ensure uptime, reliability, and performance, leveraging appropriate monitoring tools (e.g., Datadog, Coralogix).
• Enhance and optimize existing integrations through testing automation and continuous improvement processes.
• Create and maintain standards and documentation for operational processes with the team and our stakeholders.
• Create and maintain CICD Pipelines in Github Actions for the various integrations.
• Perform administration, maintenance and support to production systems (Mulesoft, Workday Integrations, AWS, CICD Tools).

Requirements

• Bachelor's degree or Master's degree in computer science, Information Systems, Engineering or related field (or equivalent work experience).
• 3+ years of experience in system integration, DevOps, or a related engineering role, focusing on business outcomes, operational reliability, and system performance.
• 3+ years of experience working with enterprise integration platforms (e.g., Mulesoft, Workday Integrations, Boomi, Workato, Snaplogic or similar) in an operations or development capacity.
• 2+ years of experience working logging, monitoring and alerting platforms such as Datadog, Coralogix, and Cloudwatch.
• 1+ years of experience working in a cloud platform such as AWS, GCP, or Azure.
• Should have good working knowledge of cloud-based services such as topics, queues, file storage, serverless functions, and API gateways.
• Experience with version control/source code repository tool Git and GitHub.
• Proficiency in using CI/CD tools like GitHub Actions, Jenkins, or Azure DevOps to create and manage pipelines.

Benefits

• Comprehensive healthcare coverage.
• Flexible PTO.
• Equity stock options.
• Annual performance bonus opportunities.
• Retirement account support.
• 14+ weeks of paid parental leave.
• Career development opportunities.
• Company-paid privacy certification exam fees.
• And much more.