Growth Lead - Remote

Overview

As a Growth Lead, you will be responsible for driving customer engagement, optimizing account development, and expanding product adoption.

In Short

• Manage the full customer journey from initial lead engagement to strategic account growth.
• Leverage tech platform and data-driven insights for customer engagement.
• Build strong customer relationships and tailor product recommendations.
• Execute strategic upselling and cross-selling initiatives.
• Ensure seamless service delivery and long-term growth partnerships.
• Engage with customers through strategic check-ins and business updates.
• Utilize data analytics to track customer behavior and improve conversion rates.
• Collaborate with internal teams to integrate customer feedback into product development.
• Develop customized sourcing strategies to expand product categories.
• Participate in cross-functional projects to enhance market presence.

Requirements

• 5-7 years relevant experience in growth or account management.
• Strong understanding of B2B solutions and procurement workflows.
• Proven ability to manage the full customer lifecycle.
• Excellent relationship-building and negotiation skills.
• Strong communication skills for engaging various stakeholders.
• Proactive and adaptable in a fast-paced environment.

Benefits

• Remote-first work culture.
• Opportunity to work with a global team.
• Focus on customer obsession and measurable outcomes.
• Transparent and fair work environment.
• Empowerment and ownership in work.