BI & Data Analyst - Remote

Overview

We are seeking a skilled BI & Data Analyst to join our Solution Optimization team. In this role, you will leverage our analytics tools, products, and software to enhance customer applications and contribute to our Analytics & Insights offerings.

In Short

• Analyze and interpret trends or patterns in complex data sets to identify improvement opportunities.
• Provide actionable insights to optimize customer applications.
• Collaborate with UX designers to validate design choices through data.
• Utilize data to recommend ways to increase application KPIs.
• Conduct data-driven NLU model validations.
• Build and provide ongoing and ad hoc reports on system performance.
• Create custom dashboards and visualizations.
• Collaborate with customers to identify KPIs and compare performance.
• Present reports and analyses to stakeholders.
• Develop tools to optimize monitoring and analytics tasks.

Requirements

• Bachelor's degree in a related field; Master's or certifications are a plus.
• Experience as a Business Intelligence or Data Analyst.
• Experience with data warehousing, ETL processes, and SQL.
• Proven experience with Snowflake and data integration.
• Strong experience with Python (pandas, numpy).
• Experience with BI tools like Tableau, Power BI, or QlikView.
• Strong analytical and problem-solving skills.
• Ability to present complex data findings clearly.
• Excellent communication and interpersonal skills.
• Professional-level proficiency in English.

Benefits

• Fixed compensation.
• Long-term employment with vacation days.
• Professional growth opportunities (courses, training).
• Participation in cutting-edge technology products.
• Proficient and enjoyable colleagues.
• Apple gear provided.