Remote Otter LogoRemoteOtter

Virtual Customer Support Agent - Remote

Posted 2 weeks ago
Customer Service
Contract
USA

Overview

We are seeking a dedicated and outgoing individual to join our team as a Customer Support Agent. In this remote role, you’ll be instrumental in planning and booking unforgettable sports trips for leisure clients around the world. If you’re passionate about providing top-notch customer service and love helping others plan their travel, this could be the perfect opportunity for you. As a Virtual Customer Support Agent, you’ll guide clients through the research and booking process, ensuring they enjoy seamless, well-organized experiences.

In Short

  • Work closely with clients to understand their travel preferences, offering expert advice on destinations, transportation, accommodations, travel dates, and costs
  • Plan and coordinate transportation, accommodations, travel insurance, and additional services, creating comprehensive itineraries
  • Use effective communication and sales techniques to present attractive travel packages, including event tickets, hotel stays, airline reservations, and car rentals
  • Provide outstanding customer support throughout the booking process, addressing inquiries and resolving concerns to ensure a smooth experience
  • Maintain accurate and organized records of client interactions and travel arrangements

Requirements

  • Must be at least 18 years old
  • Authorized to work in the United States
  • Strong communication skills with a customer-centric mindset (sales experience is a plus)
  • Access to a smartphone with internet; a laptop is recommended but not required
  • Previous customer service or hospitality experience is beneficial but not mandatory

Benefits

  • This is a remote position, allowing you to work from home
  • Be part of a dynamic team that values collaboration and excellence in customer service
  • Interact with clients through digital communication channels
  • A reliable internet connection and a quiet, professional workspace are essential
  • This is a 1099 Business Opportunity
OJALA TRAVEL logo

OJALA TRAVEL

Land N Sea Travels is a dedicated travel agency specializing in creating magical vacation experiences for families and travelers at Disney destinations. With a focus on personalized service, the company offers expert advice on accommodations, park tickets, dining experiences, and travel logistics to ensure unforgettable trips to Disney World, Disneyland, Disney Cruise Line, and other Disney resorts and theme parks. The team is passionate about Disney and committed to providing exceptional customer service, helping clients navigate the complexities of planning their dream vacations while staying informed on the latest promotions and offerings.

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