Virtual Customer Support Agent - Remote

Overview

We are seeking a dedicated and outgoing individual to join our team as a Customer Support Agent. In this remote role, you’ll be instrumental in planning and booking unforgettable sports trips for leisure clients around the world. If you’re passionate about providing top-notch customer service and love helping others plan their travel, this could be the perfect opportunity for you. As a Virtual Customer Support Agent, you’ll guide clients through the research and booking process, ensuring they enjoy seamless, well-organized experiences.

In Short

• Work closely with clients to understand their travel preferences, offering expert advice on destinations, transportation, accommodations, travel dates, and costs
• Plan and coordinate transportation, accommodations, travel insurance, and additional services, creating comprehensive itineraries
• Use effective communication and sales techniques to present attractive travel packages, including event tickets, hotel stays, airline reservations, and car rentals
• Provide outstanding customer support throughout the booking process, addressing inquiries and resolving concerns to ensure a smooth experience
• Maintain accurate and organized records of client interactions and travel arrangements

Requirements

• Must be at least 18 years old
• Authorized to work in the United States
• Strong communication skills with a customer-centric mindset (sales experience is a plus)
• Access to a smartphone with internet; a laptop is recommended but not required
• Previous customer service or hospitality experience is beneficial but not mandatory

Benefits

• This is a remote position, allowing you to work from home
• Be part of a dynamic team that values collaboration and excellence in customer service
• Interact with clients through digital communication channels
• A reliable internet connection and a quiet, professional workspace are essential
• This is a 1099 Business Opportunity