Operations Manager with Graphic Design Background - Remote

Overview

OJ Digital Solutions is seeking a motivated and experienced Operations Manager with a creative background (design/writing) to join our team remotely. This is a very unique and special role and set-up where you'll be responsible for all operations full-time - fully remote.

In Short

• Oversee the lifecycle of all client orders on selling platforms.
• Ensure orders are assigned to appropriate team members.
• Respond to client inquiries and manage expectations.
• Conduct quality checks on all completed work.
• Collaborate with designers and writers for high-quality output.
• Manage customer revision requests efficiently.
• Help improve processes and systems for quality work.
• Potentially assist in designing infographics during downtime.
• Maintain a structured process for revisions.
• Update training materials periodically.

Requirements

• Experience in operations management.
• Familiarity with graphic design and writing.
• Knowledge of freelancing platforms like Fiverr and Upwork.
• Strong communication skills.
• Ability to manage multiple projects and deadlines.
• Detail-oriented with a focus on quality control.
• Experience in client relationship management.
• Creative problem-solving skills.
• Ability to work independently in a remote environment.
• Experience in training and process improvement is a plus.

Benefits

• Fully remote work setup.
• Opportunity to work on creative projects.
• Flexible work hours.
• Collaborative team environment.
• Professional growth opportunities.
• Access to various freelancing platforms.
• Creative freedom in design tasks.
• Supportive management.