Client Solutions Associate - Surveys, San Francisco - Remote

Overview

As a Client Solutions Associate on our surveys team, you will be responsible for connecting clients to subject matter experts for online surveys, contributing to the growth of our network and impact.

In Short

• Identify and match experts for quantitative research needs.
• Manage survey projects from recruiting experts to launching surveys.
• Monitor project response rates and expert engagement.
• Collaborate with product and engineering teams for platform improvements.
• Work in a fast-paced environment with varied daily tasks.
• Strong client-facing communication skills are essential.
• Contribute to creating and improving processes.
• Excited to grow a business and develop a loyal user base.
• 0-2 years of professional experience required.
• Prior experience in customer success is a bonus.

Requirements

• Ambitious and goal-oriented.
• Excellent communication skills.
• Growth mindset and optimism.
• Ability to take ownership of projects.
• Independent problem-solver.
• Experience in a startup environment is a plus.
• Understanding of various professional industries.

Benefits

• Competitive salary and stock options.
• Healthcare, dental, and vision coverage.
• $100 monthly fitness stipend.
• Flexible vacation time and regular company holidays.
• Company retreats to various locations.
• Parent-friendly remote work and paid family leave.