Client Solutions Associate, Bangalore - Remote

Overview

The Client Solutions Associate role at Office Hours involves connecting clients with subject matter experts for qualitative interviews, requiring strong communication skills and a proactive approach to project management.

In Short

• Identify and match experts to clients for research needs.
• Manage client research projects from start to finish.
• Monitor feedback to ensure high-quality outcomes.
• Collaborate with product and engineering teams for platform improvements.
• Work in a fast-paced environment with varied daily tasks.
• Contribute to growing the business and user base.
• Communicate effectively with clients and experts.
• Own projects and drive successful outcomes.
• Be part of a diverse and inclusive workplace.
• Participate in company retreats and flexible vacation policies.

Requirements

• 0-2 years of professional work experience.
• Strong communication skills.
• Ability to set and achieve ambitious goals.
• Independent problem-solver.
• Optimistic with a growth mindset.
• Experience in a customer success role is a plus.
• Understanding of various professional industries is beneficial.
• Prior startup experience is a bonus.

Benefits

• Competitive salary and stock options.
• Healthcare, dental, and vision coverage.
• Gym membership provided in office.
• Flexible vacation time and regular company holidays.
• Company retreats to various locations.
• Parent-friendly policies and paid family leave.