Associate Client Manager - Remote

Overview

The Associate Client Manager at NTT DATA is responsible for managing and growing client relationships, driving expansion and renewals, and ensuring client satisfaction throughout the buying process.

In Short

• Manage and grow relationships within assigned client accounts.
• Drive expansion and renewals across all solutions.
• Minimize churn and maximize retention.
• Address client concerns and recommend solutions.
• Generate demand through digital marketing channels.
• Articulate company value through services and solutions.
• Use sales tools to manage accounts and forecast.
• Encourage revenue growth by inspiring clients.
• Implement governance and compliance policies.
• Monitor financial governance and compliance.

Requirements

• Bachelor's degree in IT or sales-related field.
• Moderate experience in sales and customer service.
• Experience in IT or professional services industry.
• Experience with business-to-business and business-to-consumer sales.
• Negotiation experience with clients and vendors.
• Familiarity with Salesforce.com.
• Experience in marketing or advertising is advantageous.

Benefits

• Work in a diverse and inclusive environment.
• Opportunity to grow and thrive in your career.
• Be part of a global company with a strong reputation.
• Access to innovative technologies and solutions.
• Engagement in a culture that values innovation.