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Customer Support Specialist - Nokia Policy Controller - Remote

Posted 4 weeks ago
Customer Service
Full Time
Poland

Overview

The Nokia Policy Controller Global CARE Team is seeking highly motivated individuals to join our elite group in supporting Nokia's cutting edge Policy and Charging Rules Function (PCRF) platform, the Nokia Policy Controller.

In Short

  • Join a globally distributed Customer Support Specialists team.
  • Provide expert 'end-to-end' technical and product support.
  • Work in a 24x7 support environment.
  • Handle complex troubleshooting cases.
  • Act as a primary interface to R&D for customer problem escalation.
  • Follow up on customer problems until resolution.

Requirements

  • Motivated individuals with a passion for customer support.
  • Experience in technical support roles.
  • Strong troubleshooting skills.
  • Ability to work in a global team.

Benefits

  • Work in a cutting-edge technological environment.
  • Opportunities for professional growth.
  • Flexible working conditions.

N.G.C.S

Nokia Global Career Site

Nokia is a leading technology company that drives innovation in communication services and enterprise solutions. As a key player in the transition to cloud-native software and as-a-service delivery models, Nokia's CMM R&D test team focuses on ensuring the high quality of critical components, such as the Cloud-based AMF, which is essential for 5G networks. The company fosters an inclusive environment where a diverse team of visionaries and problem-solvers work together to turn ambitious ideas into reality.

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