Remote Technical Support Specialist - Entry Level

Overview

Are you a tech-savvy individual looking to start a career in technical support without the need for a degree or prior experience? NoGigiddy is seeking enthusiastic and dedicated individuals to join our team as Technical Support Specialists. In this entry-level role, you will be the first point of contact for our users, providing expert technical assistance and ensuring a seamless experience for all.

In Short

• Respond to technical inquiries via chat, email, and phone.
• Diagnose and troubleshoot software and hardware issues.
• Provide step-by-step guidance to users.
• Assist users with navigating the platform.
• Maintain high customer satisfaction through communication.
• Collaborate with team members to improve support processes.
• Document and escalate complex issues when necessary.
• Participate in training sessions for product knowledge.

Requirements

• No degree required.
• No prior experience needed; comprehensive training provided.
• Strong technical aptitude and problem-solving abilities.
• Excellent written and verbal communication skills.
• Ability to work independently and as part of a team.
• Reliable internet connection and a quiet workspace.
• Positive attitude and willingness to learn.

Benefits

• Competitive hourly pay ($15-$18/hr).
• Flexible work-from-home schedule.
• Comprehensive training program.
• Opportunities for growth within the company.
• Supportive team environment.
• Access to exclusive gig opportunities.