Remote Technical Support Specialist - Entry Level, No Degree Required

Overview

NoGigiddy is seeking enthusiastic and dedicated individuals to join our team as Technical Support Specialists. In this entry-level role, you will be the first point of contact for our users, providing expert technical assistance and ensuring a seamless experience for all.

In Short

• Respond to technical inquiries via chat, email, and phone
• Diagnose and troubleshoot software and hardware issues
• Provide step-by-step guidance to users
• Maintain a high level of customer satisfaction
• Collaborate with team members to improve support processes
• Document and escalate complex issues
• Participate in training sessions

Requirements

• No degree required
• No prior experience needed; training provided
• Strong technical aptitude
• Excellent written and verbal communication skills
• Ability to work independently and in a team
• Reliable internet connection
• Positive attitude and willingness to learn

Benefits

• Competitive hourly pay ($15-$18/hr)
• Flexible work-from-home schedule
• Comprehensive training program
• Opportunities for growth and advancement
• Supportive team environment
• Access to exclusive gig opportunities