Chat Support Agent (Remote) - 15 - 18/hr

Overview

NoGigiddy, a leading company in the on demand staffing and recruiting industry, is seeking a dedicated and passionate Chat Support Agent to join our remote team. In this role, you will play a vital role in ensuring a positive gig worker experience by providing top-notch customer support through our chat system.

In Short

• Respond promptly to gig workers' inquiries through chat support.
• Address and resolve gig workers' concerns with empathy.
• Collaborate with team members for efficient support.
• Stay updated with NoGigiddy platform features.
• Assist gig workers in navigating the platform.
• Promote NoGigiddy benefits to gig workers.
• Document and escalate complex queries.

Requirements

• Strong communication skills.
• Ability to empathize with gig workers.
• Experience in customer support roles.
• Technical troubleshooting skills.
• Familiarity with chat support systems.
• Team collaboration skills.
• Willingness to learn about the platform.

Benefits

• Flexible work environment.
• Opportunities for growth and development.
• Be part of a dedicated team.
• Impact the gig staffing industry positively.