Technical Business Analyst - Remote

Overview

NLA media access limited represents the intellectual property rights of prominent publishing brands in the UK – more than 14,000 newspaper and magazine print and web titles, from over 300 publishers. The company also operates a database providing content and services to media monitoring agencies and publishers, containing ~250 million articles from print and web publications.

We are looking for a Technical Business Analyst for our technology department. You'll be responsible for understanding, documenting and improving our business processes and facilitating more-automated, efficient and streamlined digital solutions. You'll work across the business with our technical and commercial teams and with suppliers who provide external development and operations.

To be successful in this role you will be an enthusiastic self-starter who will be able to bridge the divide between business and technical domains. You won't need to be an engineer, but you will be technical enough to understand the capability of the systems we use both currently and in the future.

The role reports into the Head of Business Intelligence and Process Automation which is part of the technology & digital team. The majority of the technology team work remotely, and our sales and finance teams are 'hybrid' with a mix of working from home and from our bright and spacious headquarters in Royal Tunbridge Wells. This role will be remote (UK-based), with an expectation of one or two days per month in the office. If preferred, there is also the option to be totally office based. The office is less than a 5 minute walk from the train station, with trains directly into London and elsewhere.

In Short

• Lead the identification and analysis of IT system capabilities.
• Use systems analysis to support a deeper understanding of processes and systems.
• Meet with users to define solutions and transform business practices.
• Work with digital professionals to design and develop system interfaces.
• Recommend the value of testing and apply relevant tools.
• Advise on business scenarios and develop acceptance criteria.
• Review prototypes, test plans, and test outcome reporting.
• Suggest metrics to help measure and manage the business.
• Help design solutions that meet user expectations.
• Communicate results and statuses to users and managers.

Requirements

• Experience in business analysis and process improvement.
• Technical understanding of systems and digital solutions.
• Strong communication skills for user interaction.
• Ability to work collaboratively with technical teams.
• Experience in testing and quality assurance.
• Proficiency in developing training materials.

Benefits

• Flexible working arrangements.
• Opportunity to work remotely.
• Collaborative team environment.
• Professional development opportunities.