Principal Product Designer - Remote

Overview

ngrok is looking for a Principal Product Designer to shape the future of the product experience and brand identity. This role will work closely with Product, Engineering, Marketing, and Executive Leadership to drive forward the company’s key strategic initiatives.

In Short

• Shape the product experience and brand identity.
• Work closely with various teams including Product and Engineering.
• Lead projects through the entire design process.
• Perform heuristic evaluations to identify improvement opportunities.
• Raise the overall level of design quality.
• Contribute to high-impact projects.
• Build relationships within teams and across the company.
• Conduct generative research campaigns.
• Empower the team with design best practices.
• See real-world impact from your work.

Requirements

• 7+ years of hands-on product design experience.
• Strong portfolio demonstrating product design capabilities.
• Excellent interpersonal and communication skills.
• Proficiency in workshop facilitation and user research.
• Experience working on products for developers (bonus).
• Understanding of basic networking concepts (bonus).
• Basic front-end development experience (bonus).

Benefits

• Competitive mix of salary and equity.
• 401(k) with matching contributions.
• Healthcare, dental, and vision coverage.
• Unlimited PTO with encouragement to take time off.