Senior Product Communications and Documentation Manager - Remote

Overview

The Senior Product Communications and Documentation Manager will lead the design and delivery of product communication and documentation strategies for a healthcare technology company, focusing on enhancing product adoption and stakeholder engagement.

In Short

• Full-time remote position focused on product communications and documentation.
• Requires SaaS experience and a strategic mindset.
• Collaborate with cross-functional teams to enhance product understanding.
• Define and implement documentation strategies and standards.
• Create and manage product release communications.
• Lead major documentation initiatives and projects.
• Evaluate and improve training materials for end users.
• 8+ years of relevant experience required.
• Bachelor’s degree in a related field is necessary.
• Strong writing and communication skills are essential.

Requirements

• Bachelor’s degree in Instructional Design or related field.
• 8+ years of experience in product content and communications.
• 3+ years in a managerial role for projects or programs.
• Strong writing and communication abilities.
• Ability to navigate complex and rapidly changing environments.
• Technical understanding of software development processes.
• Ability to work EST hours or align with EST.

Benefits

• Remote-first work environment.
• Thirteen paid holidays annually.
• Comprehensive medical, dental, and vision coverage.
• Flexible vacation time.
• 401(k) with employer matching.
• Paid parental leave.
• Short-term and long-term disability insurance.
• Life and accidental death insurance.
• Employee Assistance Program.
• Discounted voluntary benefits.