Part-time French Customer Service Advisor - Remote

Overview

We are searching for exceptional individuals who can be the friendly voice on the other end of the line, ensuring that our customers receive exceptional care.

In Short

• Part-time position for French speakers.
• Hybrid/remote working model after training.
• Assist customers with credit card inquiries.
• Maintain security procedures around sensitive data.
• Strong communication and social skills required.
• Motivation to contribute to customer satisfaction.
• Flexibility in working hours is essential.
• Paid training will be provided.
• Opportunities for internal growth and career progression.
• Comprehensive support for mental health and well-being.

Requirements

• Native-level proficiency in French and good command of English.
• High school diploma or equivalent qualification.
• Previous customer service experience is a bonus.
• Strong listening skills and solution-oriented approach.
• Ability to solve problems independently.
• Comfortable using computer systems and software applications.
• Attention to detail in a fast-paced environment.
• Positive attitude toward changes.

Benefits

• Diverse workplace valuing different cultures.
• Extensive paid training provided.
• Exciting incentives and reward schemes.
• Permanent role with a competitive salary.
• Unlimited coffee and fresh fruit on office days.
• Free online Spanish lessons outside of working hours.
• Unforgettable staff parties.