Customer Service Advisor - Remote

Overview

We are looking for new Customer Service Advisors to join our team in Exeter! This is an office based role, so please ensure that you can reliably commute to Exeter.

In Short

• Full-time permanent role in customer service.
• Office-based position in Exeter.
• Dynamic team environment focused on customer experience.
• Involves answering calls, emails, and managing social media interactions.
• Training provided for product advice and customer service inquiries.
• Shorter work week - 4 days with various shifts available.
• 23 days annual leave and staff discounts.
• Company pension scheme and bonus opportunities.
• Focus on employee wellbeing and recognition.
• Join a leading global auto parts network.

Requirements

• Experience in a customer service environment.
• Good communication and problem-solving skills.
• Ability to work as part of a team.
• Attention to detail and ability to meet deadlines.
• No prior knowledge of the automotive industry required.

Benefits

• 23 days annual leave (5.6 weeks).
• Staff discount on products.
• Access to the AAG Benefits discount hub.
• Free onsite parking and secure bike storage.
• Quarterly reward and recognition awards.