Remote Otter LogoRemoteOtter

Physical Security Support Analyst - Remote

Posted 1 week ago
All others
Full Time
Worldwide
$65,000 - $75,000/year

Overview

Join New Era Technology, where People First is at the heart of everything we do. With a global team of over 4,500 professionals, we’re committed to creating a workplace where everyone feels valued, empowered, and inspired to grow. Our mission is to securely connect people, places, and information with end-to-end technology solutions at scale.

In Short

  • Full Benefits
  • Medical
  • Dental
  • Vision
  • 401K match
  • 29 PTO Days (including company holidays)
  • Support Project Manager in security infrastructure projects
  • Provide remote technical support to field technicians
  • Manage workload and deliver services per project objectives
  • Assist in preparing quotes and proposals for projects

Requirements

  • Associates degree in Electronics or related field, or 3+ years of technical field experience
  • 1+ year(s) of experience in the security industry
  • Excellent customer service skills
  • Ability to manage multiple tasks related to assigned technology projects
  • Proficient with MS Office Suite
  • Experience with AutoCAD or Visio is preferred

Benefits

  • Comprehensive health benefits including medical, dental, and vision
  • 401K matching program
  • Generous PTO policy
  • Continuous training and development opportunities
  • Supportive team-oriented culture
New Era Technology logo

New Era Technology

New Era Technology is a forward-thinking IT services company that specializes in delivering high-quality technical professional services to its clients. With a focus on hosted FreePBX environments, the company emphasizes customer satisfaction and operational excellence. New Era Technology is dedicated to providing world-class support services, optimizing productivity, and fostering a collaborative team environment. The company values continuous improvement and effective communication, ensuring that its employees are equipped to handle complex technical challenges while maintaining exceptional customer service. Committed to equal employment opportunities, New Era Technology promotes a diverse and inclusive workplace.

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